Refund and Cancellation

CANCELLATION POLICY

Please remember, there may be a limited number of spaces available on each course; once a place has been booked, we cannot offer that to another candidate. It is our duty as a responsible training provider to make you aware that we reserve the right to charge a fair and proportionate fee (depending on the notice period given) if a booking is cancelled.

All cancellations must be made in writing.

If you provide 5 or more working days’ notice before the confirmed course start date - A refund may be requested less an administration fee. Alternatively, the Course Booker may transfer the booking to a later course delivered within the following 3-month period or replace the registered candidate with an eligible alternative at no additional cost.

If you provide 1-4 working days’ notice before the confirmed course start date - No refund will be available and the full course fee is payable. Course Booker may replace the registered candidate with an eligible alternative at no additional cost or choose to transfer the booking to a later date within the following 3-month period for a “late transfer" or "rebooking" fee.

If you provide 0 working days’ notice, the cancellation will be classed as “non-attendance” - No refund will be available and the full course fee is payable. The Course Booker must make a new booking request and normal booking procedures will apply.

NON-ATTENDANCE

If you fail to attend the course on which you are booked without giving prior notice to Vyas Well Control School & Consultancy Services LLP, no refund will be available and the full course fee is payable.